Reservation & Payment Policies:

  • Your Credit Card will be charged Reservation Total prior to arrival.
  • To cancel or make changes to your reservation please call our Reservation Department at (800)438-9644 and specify that you booked your reservation online.
  • Cancellations made within 7 day(s) of check-in date are subject to a penalty of $25. (For Cancellation and change purposes, check-in date is considered to be 12:01 AM of the day on which you are scheduled to check in.)
  • In the case of multiple Sites booked, cancellation penalties apply to each Site that is cancelled or changed.
  • Prices and Site type availability are subject to availability.
  • Early check out: No refunds will be issued for early check out.

General Policies:

Check-In & Check-out Times

Check-in time is 4:00 PM for Campsites and Cabins

Check-out time for Cabins is 11:00 AM

Check-out time for Campsites is 1:00 PM

Minimum Age For Check-In

The minimum age required is 21 years old.

Cancellation Policy

If a reservation must be changed or canceled,and notice is received by 4 pm, eight days prior to check-in, a FULL refund willbe given. Cancellations made 7 days or less prior to arrival date are charged the $25 fee and will receive a camping certificate for the balance to be used later this season. If notice is received 48 hours or less based on 4 pm check-in or if a guest simply does not show up for their reservation, there is no refund. Cancellations after the arrival date are not eligible for any refund and are considered the same as a "no show".

Firewood Policy

Absolutely no firewood is to be brought into our park, to help control the spread of the Emerald Ash Borer. You can purchase firewood at the park by the bundle, or in bulk quantities. Any outside firewood brought into the park will be confiscated and destroyed.

Camp Jellystone Chicago policies