Campground Policies:

General Policies:

  • Check In Time: 4:00 PM
  • Check Out Time: 3:00 PM
  • Minimum Check In Age is 21 Years Old
  • Guests aged 18 Years Old and under at the time of check in are considered children
  • Pets are allowed.
  • The rates displayed Do Not include any applicable service fees, charges for optional incidentals .
  • For late arrival arrangements, please contact our Reservation Department at (800)438-9644.

Reservation & Payment Policies:

  • Your Credit Card will be charged Reservation Total prior to arrival.
  • To cancel or make changes to your reservation please call our Reservation Department at (800)438-9644 and specify that you booked your reservation online.
  • Cancellations made within 7 day(s) of check-in date are subject to a penalty of $25. (For Cancellation and change purposes, check-in date is considered to be 12:01 AM PST of the day on which you are scheduled to check in.)
  • In the case of multiple Sites booked, cancellation penalties apply to each Site that is cancelled or changed.
  • Prices and Site type availability are subject to availability.
  • Early check out: No refunds will be issued for early check out.

Important Information:

CANCELLATION POLICY- If a reservation must be changed or canceled, and notice is received by 4pm, eight days prior to check-in, a FULL refund will be given. Cancellations made 7 days or less prior to arrival date are charged the $25 fee and will receive a camping certificate for the balance to be used later this season. If notice is received 48 hours or less based on 4pm check-in or if a guest simply does not show up for their reservation, there is no refund. Cancellations after the arrival date are not eligible for any refund and are considered the same as a "no show".

FIREWOOD POLICY
HELP STOP THE SPREAD OF THE EMERALD ASH BORER

Absolutely no firewood is to be brought into our park, to help control the spread of the Emerald Ash Borer. You can purchase firewood at the park by the bundle, or in bulk quantities. Any outside firewood brought into the park will be confiscated and destroyed.
Camp Jellystone Chicago policies
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